Case Study

St Mary’s Hospital, Warrington – Emergency Pump Replacement

Project:

Hospital Pump Replacement

Branch:

Manchester

Project type:

Emergency Repair

Sector:

Healthcare & NHS

Pump Action responded to an emergency call-out at St Mary’s Hospital in Warrington following the loss of hot water, underfloor heating and water pressure to the kitchen, alongside loud noises coming from the pumping equipment. Our engineer attended within one hour of the call, sourced a replacement pump for next-day delivery and had the new pump installed and running by 10am the following morning.

Requirements:

The hospital required an urgent response to resolve issues affecting its hot water, underfloor heating and kitchen water supply. Loud noises from the pumping equipment indicated a potential mechanical fault, requiring immediate investigation and a rapid replacement solution to restore essential building services.

Approach:

A Pump Action engineer attended site during the afternoon, within one hour of receiving the emergency call-out. Following an assessment of the equipment, our team used its specialist sourcing expertise and supplier network to identify and order a suitable replacement pump for next-day delivery.

The replacement pump was delivered, installed and running by 10am the following morning, minimising downtime and getting the system back into operation quickly.

Outcome:

Through a rapid engineering response and access to an established supplier network, Pump Action sourced and installed a replacement pump within 24 hours of the initial call-out. The hospital’s pumping system was back up and running by 10am the following morning, helping restore essential services and minimise disruption.