QSHE Manager

Salary:

Competitive

Hours:

8:00am – 5:00pm
Monday to Friday

Contract:

Full Time

Location:

Edinburgh/Glasgow

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Overview:

The QSHE Manager is responsible for developing, implementing and maintaining the Company’s Quality, Safety, Health and Environmental Management Systems to ensure compliance with all legal, regulatory and customer requirements.

Working closely with the Operations, Engineering, Sales and Management teams, the QSHE Manager will promote a positive safety culture whilst ensuring high standards of quality are consistently achieved across all business activities including:

Planned Preventative Maintenance (PPM)
Reactive Maintenance
Pump Installations
Commissioning
Workshop Repairs
Equipment Sales
Project Delivery

The role requires regular visits to our branch locations, customer sites to monitor compliance, undertake audits, investigate incidents and provide support to engineers and project teams.

Duties & Responsibilities

Health & Safety

Maintain the company’s Health & Safety Management System
Ensure compliance with the Health & Safety at Work Act and all relevant legislation
Produce, review and maintain:
- Risk Assessments
- Method Statements (RAMS)
- COSHH Assessments
- Safe Systems of Work
Carry out regular site inspections and safety audits
Investigate accidents, incidents and near misses
Identify root causes and implement corrective actions
Maintain accident statistics and reporting
Lead toolbox talks and safety briefings
Monitor PPE compliance
Assist project teams with CDM compliance
Ensure subcontractor competence and compliance
Support engineers with site-specific safety issues
Maintain emergency procedures

Quality

Maintain the company’s ISO Management Systems including:
- ISO 9001
- Further ISO accreditation as required
Conduct internal audits
Coordinate external certification audits
Manage corrective and preventative actions (CAPA)
Monitor customer complaints
Identify trends and continuous improvement opportunities
Review operational procedures
Ensure commissioning documentation is completed correctly
Monitor calibration of test equipment
Support tender submissions with quality documentation
Maintain document control systems

Environmental

Promote environmentally responsible working practices
Monitor waste management
Ensure correct disposal of hazardous waste
Promote recycling initiatives
Monitor environmental incidents
Ensure compliance with environmental legislation
Assist in reducing company carbon emissions
Promote fuel efficiency and route planning
Support sustainability initiatives requested by customers

Compliance

Maintain compliance with:

Health & Safety at Work Act
Management of Health & Safety at Work Regulations
CDM Regulations 2015
Electricity at Work Regulations
PUWER
LOLER
Working at Height Regulations
Manual Handling Regulations
COSHH Regulations
Environmental Protection Act
Waste Regulations
Water Industry standards where applicable

Training & Competence

Develop training matrix
Monitor competency records
Organise refresher training
Deliver safety inductions
Coordinate external training providers
Support apprentice development
Monitor engineer certifications
Maintain CSCS, ECS and other competency records
Support behavioural safety initiatives

Operational Support

Work closely with:

Engineering Manager
Operations Manager
Service Coordinators
Project Managers
Sales Team
Commissioning Engineers
Installation Engineers

Provide QSHE advice throughout project planning and delivery.

Customer Support

Support customer requirements by:

Completing supplier questionnaires
Preparing tender documentation
Attending client meetings
Supporting audits
Producing site-specific RAMS
Completing pre-qualification questionnaires
Assisting with contractor approvals

Documentation

Responsible for maintaining:

Health & Safety Manual
Quality Manual
Environmental Manual
RAMS Library
Incident Reports
Audit Reports
Inspection Records
Training Records
Equipment Calibration Register
Approved Supplier Register
Non-Conformance Reports
Corrective Action Register

Key Performance Indicators (KPIs)

Zero RIDDOR incidents
Reduction in accidents and near misses
ISO audit compliance
Customer audit success
Completion of internal audits
Training compliance
Corrective actions completed on time
Reduction in quality defects
Improvement in customer satisfaction
Environmental objectives achieved

Requirements

Essential

NEBOSH General Certificate in Occupational Health & Safety
IOSH Managing Safely (minimum)
Full UK Driving Licence
Confined Space Awareness
Competent in Microsoft Office (Word, Excel, Outlook)

Desirable

NEBOSH Diploma
NCRQ Level 6 Diploma
ISO 9001 Internal Auditor
Lead Auditor Qualification
IEMA Environmental Certificate
SMSTS
Temporary Works Awareness
First Aid at Work
Fire Marshal
Mental Health First Aid
Asbestos Awareness
Water Hygiene (EUSR National Water Hygiene)
Working at Height Training
CDM 2015 Awareness
Incident Investigation Training

Experience

Essential

Minimum 3 years in a QSHE role
Experience within engineering, utilities, construction or mechanical services
Experience producing RAMS
Experience conducting site audits
Experience investigating incidents
Experience with ISO Management Systems
Experience delivering training

Highly Desirable

Pump industry experience
Water industry experience
Mechanical engineering knowledge
Electrical engineering awareness
Wastewater industry experience
Utilities sector experience
Experience with commissioning activities
Experience supporting maintenance contracts
Tender and PQQ experience

Knowledge

Good understanding of:

Pumping systems in general
Clean water systems
Mechanical installations
Electrical safety
Commissioning processes
Permit to Work systems
Lock Out / Tag Out (LOTO)
CDM Regulations
Risk Management
Environmental compliance

Attributes

Strong leadership skills
Excellent communication skills
Organised and methodical
Able to influence others positively
High attention to detail
Strong report writing ability
Professional approach
Self-motivated
Driven
Curious
Able to work independently
Confident delivering presentations and training
Excellent problem-solving skills
Customer focused
Continuous improvement mindset
Flexible with occasional travel and site work

Want to be part of our team?

Meet the team

Pump Action started almost 30 years ago